Privacy Policy
How We Protect Your Personal Information
Your privacy matters to us. This page explains how Clan Kilt collects, uses, protects, and manages your personal information when you order custom highland wear, tartan apparel, or contact our support team.
Introduction & Overview
This Privacy Policy sets out how Clan Kilt uses and protects all the information you give Clan Kilt when you use this site. Clan Kilt simplifies your privacy. If we ask you to provide certain information that identifies you when using this site, you can be assured that it will only be used in accordance with this Privacy Policy.
Clan Kilt may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you are satisfied with the changes.
What We Collect
We may collect the following information:
- Name and contact information including email address
- Specific custom sizing dimensions (waist, hip, kilt length, and drop measurements)
- Chosen Tartan patterns, clan preferences, and highland dress accessory options
- Demographic information such as postcode and preferences
- For the exhaustive list of cookies we collect see the List of cookies we collect section
Clan Kilt Customization & Tailoring Data
Because our products involve traditional tailoring and specialized manufacturing (such as custom pleating and clan tartan selection), we gather specific fit configurations provided during your purchase to ensure your apparel is crafted accurately.
This data is kept securely in our database solely for order fulfillment, future reference on re-orders, and matching exact tartan swatches for your specific family clan.
What We Do With Information & Internal Records
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
INTERNAL RECORD KEEPING
- We may use the information to improve our custom kilt products and services.
- We may periodically send promotional emails about new tartan designs, special offers, or highland events using the email address provided.
- From time to time, we may also use your information to contact you for customer satisfaction or market research purposes.
- We may use the data to customize the website layout according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Links to Other Websites
Our website may contain links to other websites of interest, such as historical clan registries or accessory suppliers. However, once you use these links to leave our site, we do not have control over those external websites and cannot be responsible for the protection of your privacy.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you fill in a form on the website, look for the box indicating you do not want your information used for direct marketing purposes.
- If you have previously agreed to direct marketing, you can change your mind at any time by emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
List of Cookies We Collect
The table below lists the cookies we collect and what information they store:
| Cookie Name | Cookie Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores category info to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency (e.g., USD, GBP, EUR). |
| CUSTOMER | An encrypted version of your customer ID with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID. |
| EXTERNAL_NO_CACHE | A flag indicating whether caching is disabled or not. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
